Frequently Asked Questions

If you are looking for answers to our most asked questions, we have separated our FAQs into two separate sections.
If you wish to read our full terms & conditions click here.
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Terms of Service

For all things relating to purchases, returns, refunds and what to expect from our sales aftercare.

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General Questions

For all things relating to delivery times, payment types, gift vouchers, materials, stones & service times.

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