Reviews

We take immense pride in our work, products and services. Have a look at our 99% Positive reviews below or simply click here for more information.

Lynnie Wellsie
Lynnie Wellsie
15:09 26 Feb 21
Excellent jewellers. Ladies that run it are so lovely. Have been here several times to buy and also to alter jewellery. Would highly recommend. Jewellery in window is very reasonably priced.
Diane Foulger
Diane Foulger
18:20 31 Dec 20
Extremely helpful, patient staff, Hannah went above & beyond to tailor my necklace & ring. Will definitely be using them again. Nice to have a local friendly jewellers, five star service
Jon Gurney
Jon Gurney
13:25 24 Dec 20
This jewelers have been our first choice for a few years now , both Hanna and Carla are very pleasant, very helpful and very knowledgeable in what they do and will go the extra mile to help make your purchase exactly what you require.The shop has a great array of products , both new and second hand at very competitive prices , with everything beautifully presented.I would highly recommend a visit and purchase.JG.
Darren King
Darren King
13:19 17 Dec 20
I purchased some earrings and a necklace for my partners Christmas present. The jewelry in the shop window is well presented and very sparkly! Both of the owners were very helpful and friendly which was very nice. My partner will love the Christmas jewelry as its great quality and we will i'm sure visit the shop again in future. I would highly recommend this shop to anyone looking for some great jewelry.
Mike Peake
Mike Peake
12:40 02 Dec 20
Extremely well run family business, with extensive knowledge of valuing and buying/selling of jewellery and watches.Friendly and helpful at all times. Honesty and integrity vital in this line of business and the staff at HC tick both those boxes.Can highly recommend.
Tudor Holt
Tudor Holt
13:30 01 Dec 20
I recently took my Tudor watch to have a link removed which they managed without any trouble. They was polite and very helpful. Would definitely recommend
Lewis Parry
Lewis Parry
10:39 29 Nov 20
I went to HC Jewellers for a watch repair. I was really happy with the service and the level of communication they gave. It was a very pleasant experience overall that was set at a very reasonable price. I would definitely use again.
David House
David House
11:05 23 Nov 20
Both Hannah and Carla were amazing in helping me find exactly what I was looking for! Always friendly, professional and patient. A truly magical experience, thank you!
Phil Arnold
Phil Arnold
17:24 05 Nov 20
The work I needed doing on an engagement ring (resizing and replacing a lost accent stone) was completed quickly and professionally, the girls were in touch every step of the way to confirm I was happy to continue and provided me with accurate pricing estimates. It turned out much cheaper than I expected and I'm very happy with the end result. Will definitely be recommending HC jewellers to friends and family.
Debbie Windsor
Debbie Windsor
13:56 31 Oct 20
Went into your shop after seeing a piece of jewellery in your shop window ended up buying several pieces. Lovely shop, very helpful staff will definitely be in again. Have already recommended you to friends
Jo Everett
Jo Everett
18:11 29 Oct 20
I was recommended to HC Jewellers by a friend. I'm so glad I took her advice. The service was fantastic. Such a friendly team of staff. I was having a very sentimental necklace fixed. They kept me informed every step of the way. When I collected, they had not only fixed the problem but cleaned it so well that I didn't recognise it. I will 100% be recommending HC Jewellers to my friends as well now. Thank you all, I'll definitely be back!
John Gowens
John Gowens
15:46 12 Oct 20
A beautiful shop, great selection, easy to browse and the staff are the best I have encountered anywhere. Very pleasant, accommodating, nothing is too much trouble. They really understand customer service. I recommend this shop to all my family and friends. See u again soon guys. Denise
Clare McGilley
Clare McGilley
11:16 18 Sep 20
This is the 2nd time I have been back to HC Jewellers. They are all very friendly and helpful. Excellent service all round. Good advice given. Nothing is too much trouble.
Indigo Rose
Indigo Rose
05:49 03 Sep 20
very good seller and good atmosphere
Maisy Pearson
Maisy Pearson
10:20 26 Aug 20
Fantastic service, very friendly staff and very accommodating.Will definitely use again.
Celia Geraghty
Celia Geraghty
18:59 14 Aug 20
A polite and friendly excellent service regardless of small or large purchases. Always helpful.
G Man
G Man
12:23 12 Jul 20
Went to the jewelers for the first time with a broken watch which had previously been written off by another jeweler and I'm must say I'm very impressed with the service. The gentleman who served me was very helpful & courteous, he was informative about their processes and within a short space of time he contacted me to confirm my watch has been fixed. I would highly recommend and would definitely return
Mummy Bear
Mummy Bear
12:38 04 Jul 20
After lockdown I needed to get my rings resized (arthritis not overeating!) This jewellers was recommended to me and the recommendation was justified. The staff are lovely and very professional, the work carried out was excellent and quick and they have a very wide range of products but also have a bespoke service. I know a good jeweller when I see one - and this is a good one!
Vicki Gregory
Vicki Gregory
09:34 30 Jun 20
Fantastic friendly service at HC Jewellers. I took a ring in to be repaired, was kept updated on cost and time frame throughout the process and cannot recommend they highly enough. Extremely good and reasonably priced service, i will be using them again, thank you!
Kayla
Kayla
16:15 25 Jun 20
Purchased a lovely pair of diamond earrings, top quality! Staff were extremely friendly and helpful...highly recommend.
Nick Kalavas
Nick Kalavas
16:08 25 Jun 20
Great products and customer service. Aaron is very helpful indeed.Much appreciated
stuart mccreery
stuart mccreery
17:08 18 Mar 20
Very friendly and helpful owner and staff. Nice to chat especially in the current climate. Bought a lovely pair of earrings for my mother's birthday. Will definitely be back.
Darren Harper
Darren Harper
12:05 04 Mar 20
Received a lovely welcome yesterday. Two very friendly ladies attended to my requirements and I couldn't have been more impressed. Thanks for all your assistance and the time it took. I will definitely be back.
Nick Conley
Nick Conley
15:38 03 Mar 20
Had an old rotary watch repaired that hadnt worked for years and also had a signet ring engraved for a birthday present. Everything handled superbly for both. The ring design was emailed quickly and was completed on time as requested. All team in the shop are very friendly and professional and cannot fault their customer service or professionalism. Will definitely be using again.
Pina
Pina
12:39 28 Feb 20
Lovely, friendly and knowledgeable staff. I have no reason to shop anywhere else as they will always look to source exactly what your needs are. The best part is its family run and this is hard to find in this climste. Well done!
Gaynor Hayde
Gaynor Hayde
12:20 23 Feb 20
Have just had rings altered in size. What a pleasant establishment to visit.Knowledgeable, polite staff offering an excellent service. A super selection of jewellery and reasonable prices. For me a jewel in the Royston Crown
Cate Hall
Cate Hall
16:56 06 Feb 20
I highly recommend HC Jewellers. They have recently made me a very special piece of jewelry which I am absolutely thrilled with. All their staff are friendly and welcoming and go over and above to help. Thank you so much, I will be back 🙂.